Delivery Policy

Delivery Times

We deliver products anywhere in Australia using StarTrack/Australia Post. Orders are dispatched within 2 business days. Shipping times are estimated at between 3-7 days business days, depending on your location within Australia.

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Shipping Costs

Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

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Shipping Destinations

We ship goods from within Australia. Our international websites allow shipping to Australia, New Zealand, Canada/USA and Papua New Guinea. At this time we do not accept international orders through our website other than to these locations. Please contact us directly to enquire about a special order.

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Pick Up

Orders to be picked up on the same day must be placed by 9:30am. These orders will be ready for collection by 3:00pm. Orders that do not make the 9:30am deadline will be available for collection the next business day.

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Second Delivery Charge

The courier will only attempt to deliver orders once. If there is no one to sign for the delivery, a card will be left, and then it is the customer's responsibility to collect this order from the courier's depot. Additional charges will be passed onto the customer should they request a "Second Delivery" attempt. To avoid additional charges, it is advisable for customer?s to arrange a delivery address where the order can be signed for.